I recently visited with a friend of mine to each try on a couple of watches (from 2 different ends of the spectrum in terms of price) and the service we received was second to none. This is not the first time I have been in and each time I am simply blown away by the care and attention each member of your team has given me. They truly are a credit to the Hugh Rice name. It doesn't matter if you're looking at a 200 Tissot or a 6000 Omega, this is the one jewellers I have been to with no air of snobbery. Absolutely brilliant.Thanks guys
We have used Hugh Rice many times and find Lauren who normally deals with us and the rest of the team very welcoming and helpful. We have bought a number of items from them and the service received has always been fantastic. Even when they have been let down by Manufacturers they are quick to offer an amicable alternative until the problem is resolved. We cannot recommend them more highly and recently Stuart created a bespoke ring with a number of sentimental precious stones. We picked up the ring on Saturday and the final result far exceeds our expectations. Fantastic.
I visited Hugh Rice last year to purchase my wedding jewellery, so when my husband suggested marking our one year anniversary with an eternity ring, of course we returned. Barbara has dealt with us on both occasions & provided exemplary customer service from start to finish! Customers are always recieved with a warm welcome & a complimentary drink. Barbara & Gavin were so knowledgeable & friendly, and we felt at ease with no obligation or pressure to make a purchase. Despite that, I fell in love with one of the rings Barbara suggested & ordered it there & then! They even offered to clean my engagement & wedding ring too so I left feeling & looking super sparkly!
My Fiance and I went here on Sunday intending to just browse and get some ideas for choices for our wedding rings for our upcoming wedding. But, I have to say right from the start the customer service and experience we had with Gavin was superb. He greeted us upon entry to the store and sat us down for a consultation. He was a tremendous help to us in making our choice. He totally knew what we were looking for and has a wealth of knowledge in the product. We were so happy that we found the perfect rings for us for our special day.We highly recommend Hugh Rice for service and professional staff and competitive prices. Thanks again Gavin!!
Went in on Saturday to buy my girlfriend a watch, I was served by Abbey and she was really helpful helping me choose and she showed me the new bar too and offered me a drink. I purchased a Tag watch and she assured me if my girlfriend didn't like it she would be happy to change it. Overall great service and lovely store.
Hugh Rice the Jewellers Harrogate is a UK Jewelry Store based in Harrogate, Yorkshire and the Humber. Hugh Rice the Jewellers Harrogate is located at 9-11 James St, Harrogate HG1 1QS, UK.
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